Frequently Asked Questions
Everything you need to know about our premium essentials.
How does the Weldon Blue rewards program work?
Weldon Blue is our free loyalty program. Once you spend $200, you receive a 10% discount on all future orders and free standard shipping. Higher tiers unlock even deeper discounts and exclusive product access.
What is your 'Try On Guarantee'?
We want you to find the perfect fit. If you don't love your first pair of underwear, undershirts, or socks, we will send you a different size or issue a full refund. Best of all, you get to keep the first pair.
How should I care for my Mack Weldon garments?
To maintain the integrity of our technical fabrics, we recommend machine washing on cold and tumbling dry on low heat. Avoid using bleach or fabric softeners, as they can break down the performance fibers.
When will my order ship?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days, while expedited options are available at checkout if you need your essentials sooner.
What is your return policy for other items?
Except for the first pair of underwear covered by our guarantee, we accept returns of unworn, unwashed items in their original packaging within 30 days of purchase for a full refund or exchange.
Do you ship internationally?
Yes, we currently ship to several countries including Canada, the UK, and Australia. International shipping rates and delivery timelines are calculated at checkout based on your location.